Automation of Bitrix24 in Kazakhstan

Where to start automation

We choose a process with a clear beginning and result. For example: when a deal moves to the proposal preparation stage, the manager receives a task with a deadline. We describe exceptions - postponing the deadline, changing the person in charge, re-entering the stage and canceling the transaction.

Robots and employee actions

We determine what the system does itself, and where a human decision is needed. For each automation, we record the start condition, executor, data and completion sign. We check the availability of specific tools on your tariff.

Replay and error protection

We check for repeated transitions, empty fields, absence of a person responsible, and the intersection of several rules. Important failures must be visible to the employee. When exchanging with an external system, we agree on re-processing and the event log.

Result and evaluation

We transmit the configured rules and a list of test scenarios. The cost is determined by the number of conditions and exceptions. Multi-stage processes can be included in CRM Business - from 600,000 ₸, the composition and timing are fixed after the survey.

Questions and answers

Applications for Bitrix24 Open Lines

If your task involves processing correspondence, explore ready-made QQDev applications. Their capabilities and installation procedure are described in cards; We check separately whether they are suitable for your process.

• Buttons in the Open lines chat: actions with a deal, tasks and business processes
• Automatic transaction transfer after the end of the chat

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