Bitrix24 workflows

What processes are we analyzing?

Office memos, requests between departments, approval of documents and transfer of tasks. For each process we describe the initiator, data, approvers, result and acceptable reasons for failure.

Route and exceptions

We determine in advance the return for revision, replacement of an absent employee, cancellation of the application and change of the approver. We tie notifications and deadlines to a specific step. We check the right to view data separately from the right to make decisions.

Selecting Tools

We check the capabilities of your tariff and the appropriate implementation method. Not every rule requires a complex process: sometimes a simple task can be solved by setting up a stage and notification. We evaluate integrations and individual actions separately.

Verification and transmission

We are going through successful approval, refusal, return, delay and cancellation on test applications. We pass on the route map and instructions to the participants. We discuss multi-stage processes as part of CRM Business - from 600,000 ₸; the final volume and timing are fixed before the start.

Questions and answers

Applications for Bitrix24 Open Lines

If your task involves processing correspondence, explore ready-made QQDev applications. Their capabilities and installation procedure are described in cards; We check separately whether they are suitable for your process.

• Buttons in the Open lines chat: actions with a deal, tasks and business processes
• Automatic transaction transfer after the end of the chat

Related services